Terms of Service
All parts carry a full Manufacturers guarantee in line with specified data and mileage limitations.
All parts found to be defective are therefore covered under the Manufacturers terms and conditions, however all labour costs incurred are the responsibility of the customer until such time the Manufacturers liability is proven.
All work carried out by our technicians is covered by a 3 month or 1200 mile standard warranty, whatever comes soonest, No liability will be taken for misuse or reckless action outside of standard warranty conditions and any such action will invalidate any warranty.
Our aim is to supply you with a professional personal service at all times and any deviation from your expected requirements should be highlighted immediately to our complaints department at your earliest convenience: complaints@pdsautos.co.uk.
Our professional staff are trained to the highest standards and will endeavour to deliver a high level of service backed up by industry data to ensure satisfaction in all areas of our business.
We are covered by comprehensive insurance for all aspects of the motor trade ensuring your total peace of mind, however our garage premises are not able to accommodate members of the public other than in the designated areas unless invited by a member of our staff.
Subject to availability a courtesy car service may be available.
No liability is accepted for vehicles left at the site overnight unless locked in the secure unit by prior arrangement.
No responsibility is taken for any possessions left in the vehicle at any time, It is the duty of the customer to ensure all valuables or items of sentimentality are removed or secured prior to leaving the premises.
No responsibility will be taken for any damage to a vehicle howsoever caused unless an inspection is carried out and report made prior to the customer leaving the vehicle, (by our staff at the customers specific request).
No correspondence will be entered into with regard to the above conditions at any time.
E-mail: info@pdsautos.co.uk